Cookie and Privacy

1. Introduction

This privacy notice provides you with details of how we collect and process your personal data through your use of our site Sheffield Gastroenterology.

By providing us with your data, you warrant to us that you are over 13 years of age.

Sheffield Gastroenterology are the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

Contact Details

Our full details are:

Full name of legal entity: Sheffield Gastroenterology

Email address: sup sth.profsanders.secretaries@nhs.net

Postal address: Royal Hallamshire Hospital, Glossop Road, Sheffield S10 2JF

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at sth.profsanders.secretaries@nhs.net

2. What data do we collect about you, for what purpose, and on what ground we process it.

Personal data means any information capable of identifying an individual. It does not include anonymised data.

We may process the following categories of personal data about you:

Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.
Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.
Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.
Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.
We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).

Sensitive Data

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.

Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.

We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at sth.profsanders.secretaries@nhs.net. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.

We may process your personal data without your knowledge or consent where this is required or permitted by law.

We do not carry out automated decision making or any type of automated profiling.

3. How we collect your personal data

We may collect data about you by you providing the data directly to us (for example by filling in forms on our site or by sending us emails). We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookies policy for more details about this.

We may receive data from third parties such as analytics providers such as Google based outside the EU, advertising networks such as Facebook based outside the EU, such as search information providers such as Google based outside the EU, providers of technical, payment and delivery services, such as data brokers or aggregators.

We may also receive data from publicly availably sources such as Companies House and the Electoral Register based inside the EU.

4. Marketing Communications

Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).

[Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time

Before we share your personal data with any third party for their own marketing purposes we will get your express consent.

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you.

If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.

5. Disclosures of your personal data

We may have to share your personal data with the parties set out below:

Service providers who provide IT and system administration services.

Professional advisers including lawyers, bankers, auditors and insurers.
Our subcontractors and suppliers who require this data in order to fulfil the services they provide to us.
Government bodies that require us to report processing activities.
Third parties to whom we sell, transfer, or merge parts of our business or our assets.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

6. International Transfers

Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.

Many of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is in place:

We will only transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or
Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place.

If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.

7. Data security

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

9. Your Legal Rights

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

10. Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Cookies:

Websites use cookies, and if you turn off or block some then the site might not function as expected.

Site owners always look to create better content for you (that’s why you came to this site), so if you remove all cookies, you may be signed out of websites, your saved preferences could be deleted, and websites won’t function as you expect. The accessibility widget and the ability to change language (if enabled on this site) may cease to function, and videos and maps may not appear.

Cookies change over time depending on the content and the functionality of the site and the service(s) provided for you, so the list of cookies below is likely to exceed those actually found. You can find out what cookies are used by clicking on the padlock in the address bar. Creative Stream sites can utilise (but are not limited to) cookies for social media, language translation, payment portals, subscriptions, form submissions, and interactive maps. Our sites also use analytic cookies to provide you with better content, and cookies to monitor the smooth running of the site.

As per the ICO cookie page: To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org

CookieControl
Cookie Control is the widget on this site that enables you to make choices about cookies and is used by the ICO (the body that governs cookie policy). This cookie is used to remember a user’s choice about cookies on this site, and where users have previously indicated a preference, that user’s selection will be stored in this cookie.

Google: Language, Maps, and Analytics

_ga to distinguish unique users by assigning a randomly generated number as a client identifier, and expires in 2 years (source)
_ga_<container-id> Used to persist session state and expires in 2 years (source)
_gali is used by Google Analytics to determine which links on a page are being clicked (source)
_gat_* is used to limit the number of user requests in order to maintain a website’s performance, and it expires after 1 day. It does not store any user information (source)
_gid to store and update a unique value for each page visited, and expires after 1 day (source)
__utma This cookie is what’s called a “persistent” cookie, as it never expires. This cookie keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred. Google Analytics uses the information from this cookie to calculate things like Days and Visits to purchase.
__utmb and __utmc working together to calculate how long a visit takes.
__utmb takes a timestamp of the exact moment in time when a visitor enters a site, and expires at the end of a session.
__utmc takes a timestamp of the exact moment in time when a visitor leaves a site (it doesn’t know when a user closes their browser or leaves a website, so it waits 30 minutes for another pageview to happen, and if it doesn’t, it expires).
_utmt stores the number of requests, and expires after 10 minutes.
__utmz This keeps track of where the visitor came from (e.g., what search engine you used, or link you clicked, or what keyword you used, and, where they were in the world when they accessed a website). It expires in 6 months. (source)

These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. Read Google’s overview of privacy and safeguarding data and Google’s advertising and measurement cookies

__Secure-3PAPISID shows personalised adverts, duration 2 years (source)

__Secure-1PSIDCC shows personalised adverts, duration 2 years

SSID Google ads optimisation – duration 2 years (source)

SID Google ads optimisation – duration 2 years (source)

APISID Google ads optimisation – duration 2 years (source)

SAPISID Google ads optimisation – duration 2 years (source)

__Secure-1PAPISID Used by Google for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising – duration 2 years (source)

__Secure-3PSIDCC Google cookie required to use website options and services – duration 1 year (source)

UULE Google – shows you results that are relevant to your location – expires in 6 months (source)

1P_JAR Google ads duration one month (source)

OGPC Google maps – duration 1 month (source)

SOCS – Google consent cookie – to store a user’s state regarding their cookies choices – duration 2 years (source)

AEC ensure that requests within a browsing session are made by the user, and not by other sites. Duration 6 months (source)

OGP = google – activate and track Google Maps functionality (source)

SEARCH_SAMESITE allow servers to mitigate the risk of information leakage attacks by asserting that a particular cookie should only be sent with requests initiated from the same registrable domain.

Tk_tc by Jetpack to store the user’s usage history (source)

Tk_r3d by Jetpack for statistics, duration 3 days (source)

Tk_or by Jetpack for WooCommerce, duration 5 years (source)

bp-groups-filter from BuddyPress and used for forums

bp-groups-scope from BuddyPress (source)

Embedded content (e.g Youtube, Vimeo, Social Media, and Maps)
There may be content that is embedded in a Creative Stream site from a third party. When this happens we don’t have control over the embedded content cookies from these external websites, and you’ll need to take action yourself. You can go to the Creative Stream site to find out more about how to take control. The owners of this site may embed videos from their own official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. Read more at YouTube’s embedding video information page

PREF Expires after eight months (used to store information such as your preferred page configuration and playback preferences like explicit autoplay choices, shuffle content, and player size)
VISITOR_INFO1_LIVE expires 6 months after a user’s last use (used to show personalized content such as recommendations on YouTube based on past views and searches)
remote_sid expires at the end of your session
NID expires 6 months after a user’s last use (used to show Google ads in Google services for signed-out users)
DEVICE_INFO Used to track user’s interaction with embedded content duration 179 days (source)
LOGIN_INFO used to play YouTube videos embedded in the site
YSC used by YouTube to store and track interaction – session cookie (source)

Vimeo cookies: vuid
Vimeo’s embeddable video player uses first-party cookies that they consider essential to the video player experience. They state they do not use third-party analytics or advertising cookies when their video player appears on a third-party website, unless (i) the website visitor is logged in to their Vimeo account and (ii) the user who embedded the video has not implemented the DNT Parameter (source)

Functional cookies

__stripe_mid to provide fraud prevention and lasts one year (source)

SIDCC (source)

HSID to provide fraud prevention expires in 2 years (source)

wordpress_test_cookie is a functional, session cookie (source) to read if cookies can be replaced

woocommerce_items_in_cart is a functional, session cookie (source)

Woocommerce_cart_hash is a functional, session cookie to store items in the shopping cart (source)

wp_lang WordPress cookie to store language settings, and lasts for the session (source)

WordPress_test_cookie WordPress cookie to read if cookies can be placed, and lasts for the session (source)

cookie_notice_accepted to read if cookies can be placed – functional and persistent (source)

Session Cookies

Generated by the 3rd party accessibility tool, UserWay.
They said “In regards to cookies, we don’t store any personal data, the widget only saves the session information from the user’s preferences” e.g. A blind person who had the screen reader active.
Someone with visual issues who set the font to be bigger. The cookies that we found with their product are:

_cq_duid is a session cookie (expires when you close your browser).
_cq_suid is a session cookie (expires when you close your browser).

PHPSESSID
The PHPSESSID cookie is native to PHP and enables websites to provide functions across pages. It is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie (expires when you close your browser). (source)

wordpress_sec_ Is to provide protect against hackers and store account details (source)

WooCommerce: Cookies from WooCommece such as woocommerce_cart_hash and woocommerce_items_in_cart are linked to the items in your basket, so removing/declining them means that any purchases (free or paid) may not get to the checkout.

pmpro_visit Cookies from pmpro are linked to your membership to this site.

_grecaptcha to provide spam protection (source)

Those who have admin-type permissions on the site

wp-settings-1 and wp-settings-time-1 are used to customize your view of admin interface, and possibly also the main site interface.

wordpress_logged_in_ a functional cookie to store logged-in users (source)

tk_ai from Jetpack, stores a randomly-generated anonymous ID. This is only used within the admin area and is used for general analytics tracking (source)

Details correct as of 10.02.23